Here at TileEmpire, we want to give you complete confidence that everything we sell at is of the very highest quality. That's why we guarantee every single item - including Bathroom tiles, kitchen tiles, mosaic tiles, ceramic tiles, porcelain tiles and even under floor heating- for 5 years from the date of the delivery. We offer here at Tile Empire the 5 year guarantee as an extra benefit in addition to your normal statutory and legal rights. While it excludes fair wear and tear in normal domestic use, subject to terms and conditions it will cover.